Support
Need help with imports, playback, Pro purchase restore, shortcuts, or App Store review questions? Start here.
Contact
Email khanhduyvt0101@gmail.com for app issues, feedback, feature requests, purchase restore questions, and privacy requests.
Common fixes
- Use the album manager to add local audio files or folders. Loose files become an imported album.
- URL import supports YouTube links and direct audio URLs including MP3, M4A, AAC, WAV, AIFF, and FLAC.
- If Pro features do not unlock after purchase, open Pro features in the app and choose Restore Purchase.
- If global shortcuts do not respond, check that another Mac app is not using the same key combination.
- If launch at login does not update, toggle the setting again after confirming macOS login item permission.
Useful links
App Store metadata note
This page is intended to serve as the LofiHood Support URL in App Store Connect. It provides a public support contact and app-specific troubleshooting details.